Communications, Inc (SEI Communications) is committed to protecting
better understand how SEI Communications collects information, how
that information is used, and your options as to the collection and
Communications' customers and to visitors of SEI Communications'
website and is intended to provide information regarding SEI
Communications' methods for collection and use of information.
types of information does SEI Communications collect?
you are communicating with SEI Communications or using a SEI
Communications service, SEI Communications may collect two types of
information: personal information and non-personal information.
"Personal information" refers to information that is particular
to you, such as, your name, address, phone number, fax number, and
e-mail address. "Non-personal information" refers to information
that does not by itself identify a specific individual. This
information includes websites visited, network traffic data, services
and features used or call record details.
we collect information from you?
Communications may collect information from you through
communications such as via the web, or by phone, email or mail
delivery, or through the services provided to you as the customer.
may visit our site without divulging any personal information;
however, there are areas of this site that might require personal
information in order to contact SEI Communications directly,
specifically, when registering e-mails, obtaining remote access, and
contacting online technical support.
may be collected in the following ways:
addresses may be collected for the purposes of system administration,
to gather broad demographic information, and to monitor the level of
activity on our site.
may be collected regarding the referring URL, which browser you used
to come to our site, and the pages of our site that you viewed during
your visit and any search terms entered on our site.
may be sent by the customer to SEI Communications on this website.
SEI Communications may retain the information in any e-mail that you
send to us, such as your name, e-mail, address, or telephone number.
Communications may monitor the network and take measurements of
network performance and the performance of your Internet connection
to improve the customer's, or SEI Communications', overall
communications with SEI Communications for service support, we may
also access information about your customer premise equipment such as
computers and wireless modem devices or other device settings to
provide customized technical support or to install specific
applications or services for your use.
Communications reserves the right to access broadband traffic from
individual accounts for the purposes of general maintenance and
management of the network, as well as upon request by law enforcement
Communications may obtain credit information about you from third
parties when you purchase products or services from SEI
your personal information used?
Communications uses your information in connection with delivering
its products and services to you. SEI Communications may also use
the information supplied in order to personalize portions of your
service. Some of these personalized services are made available
directly by SEI Communications, while others may be offered by its
content partners. In addition, SEI Communications analyzes and
evaluates customer preferences, comments, and criticisms of its
offerings in order to make improvements to the present and future
versions of the individual service.
Communications may use personal information it collects to provide
you with information or samples that you have requested. In addition,
we may use the non-personal information we collect to provide you
with a better service experience in the future. SEI Communications
does not rent, sell or trade your private information to any
non-affiliated third party.
whom do we share your information?
you request otherwise, we may share certain personal or non-personal
information with our affiliated companies with whom we have
established business relationships.
Communications will never willfully disclose individually
identifiable information about its customers to a third party without
first receiving that customer's permission unless SEI
Communications believes in good faith that the law requires it, or to
protect the rights or property of SEI Communications.
SEI Communications protect your personal information?
Communications takes reasonable precautions to protect your personal
information against unauthorized access by requiring employees to use
secured access authentication and passwords to obtain customer
information and by storing electronic file information on a secure
server, which is accessible only by authorized personnel.
no data transmission over the Internet can be guaranteed to be 100%
secure and we will not be held liable should a third party illegally
obtain your personal information via Internet transmission. While we
have made significant efforts to protect your personal information,
we cannot ensure or warrant the security of any information you
transmit to us, and you do so at your own risk.
Communications takes special care to protect the safety and privacy
of young people using its services. SEI Communications does not
knowingly collect information about children. SEI Communications
believes that children should get their parents' consent before
giving out any personal information. SEI Communications encourages
parents and legal guardians to participate in their child's
experience using SEI Communications' services. Children should
always ask a parent for permission before sending personal
information to SEI Communications.
the customer provide consent?
using SEI Communications' services, you agree with our Privacy
Policy and our practices and procedures contained herein regarding
the collection and sharing of your information. To opt out of the
sharing of your information for marketing purposes, please contact
of the changes?
Communications reserves the right to change, modify or update this
you will always know what information we are gathering and how we
might use that information. However if such changes are material, we
will either announce the change on the home page of the site or take
such other action as we deem appropriate under the circumstances.
Accordingly, you should periodically visit this page to determine the