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Spencer-Tyson
merges with CVS
Pharmacy
closes an era
Wanda English Burnett, Editor
The closing of the Spencer Tyson Pharmacy is the end of an era
- one that has spanned more than 138 years.
I didnt think it would end with me, Jon Strautman
sadly noted to a customer on Wednesday of this week, as he filled
a final prescription for them.
Strautman and Associates bought the pharmacy from Alan Smith in
1985, with Strautman serving as pharmacist there until the end
of business on Monday, December 15. That will be a hard
day, he told The Versailles Republican.
Saying if he looked only at the emotional side of the coin, he
would never close the store. But, Strautman is a businessman who
had to look at every aspect.
There are several facets that come into play, he noted
when asked why he was selling the store and merging with CVS.
Changes in insurance over the years have forced customers to change
their pharmacy habits. While negotiations used to be normal with
insurance companies, they are now non-existent, according to Strautman.
Forced mail-order prescriptions have really hit the small town
pharmacy hard. We just cant compete, Strautman
noted. He said the decline in business has been something hes
been watching for a while. This was not a decision he made on
the spur of the moment. Little by little things changed that he
had no control of and that caused the final decision to be closing
the doors for good on December 16.
The hardest thing to leave is the people. We have great
and loyal customers...I am honored and humbled by the trust that
has been placed in me to assist people with their pharmacy needs,
Strautman noted. Near tears, he said it was extremely difficult
to detach the emotional side and look at the business side of
the pharmacy business. Of course, he noted that the bleak outlook
on the economy also came into play when making the decision.
Strautman will continue to serve the community and will be working
at CVS in Versailles next week. He noted that the larger pharmacy
will be able to offer more convenient hours. He also explained
to a lady buying prescription needs on Wednesday that all of her
records would be automatically and securely transferred to CVS.
Were trying to make the transition as smooth as possible.
Pam Kohlmeier has been a pharmacy technician for the entire time
Strautman owned the business. She said she even goes back to working
for Ray Spencer, the last of the Spencer family to own the pharmacy.
According to information published in the Ripley County Indiana
history book, the Spencers were in the drug store business dating
back to 1868.
One of the biggest changes in the pharmacy business, according
to Kohlmeier, is the electronic billing. I used to do it
all by hand, she recalled. She said filling prescriptions
without the computer was difficult when looking back. Now
its so much more efficient, its amazing, she
noted.
Strautman, who has worked primarily for himself over the years
agreed it will be a change to work for a large corporation such
as CVS, but is looking forward to the challenge. After all, hell
still be seeing regular customers, he just wont be able
to be as flexible. If someone forgets their checkbook here,
I just tell them Ill catch them next week, he noted.
That wont happen at CVS. Its going to be really
different, he noted.
No initial plans have been made for the building that will be
vacant on the square in Versailles when the pharmacy closes. Strautman
said he is taking baby steps and hopes offices or a business will
locate there. Ive just got to get through next Monday,
he concluded.
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WANDA ENGLISH BURNETT PHOTO
Jon Strautman smiles as he hands prescriptions to a loyal
customer, Mary Margaret Moorhead of Versailles. "I
come in here a lot," she laughed. They both were light-hearted,
but felt the heaviness at the same time of the pharmacy
closing on Monday, December 15. "It's sad to see it
go," Moorhead noted, but said she understood. The familiar
counter lined with vitamins and many other necessities in
the home, will be empty when the inventory is completely
dissolved but the same smile will be on Strautman's face
as he greets customers at CVS in Versailles.
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